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[Employment]
At last a truthful customer service message!

"You are through to NTL customer services. We don't give a (expletive) about you!"

From England comes the tale of US cable giant NTL's local UK subsidiary's controversial answering service...


Customer service line filled with expletives
Mon 27 September, 2004 02:28

LONDON (Reuters)
- Customers of cable firm NTL were subjected to a barrage of profanity after a malicious hacker or disgruntled employee changed the company's telephone service message, the Sun has reported.

The newspaper reported on Monday that customers who called to report a fault with their service were told:

"You are through to NTL customer services. We don't give a (expletive) about you. We are never here. We just (expletive) you about, basically, and we are not going to handle any of your complaints. Just (expletive) off and leave us alone."

NTL was unavailable for comment late on Sunday but the Sun said the message had now been changed and an NTL spokesman had apologised for the matter.


 

 

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